Privacy Policy
Last updated: January 1, 2025
1. Introduction
Career Best Guide ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our career coaching services.
2. Information We Collect
We collect information you provide directly to us, including:
- Personal Information: Name, email address, phone number, professional background
- Career Information: Resume, career goals, work history, skills, preferences
- Communication Data: Records of our communications, session notes, feedback
- Technical Data: IP address, browser type, device information, website usage data
- Marketing Data: Your preferences for receiving communications from us
3. How We Use Your Information
We use your personal data for the following purposes:
- Providing career coaching and related services
- Personalizing your coaching experience
- Communicating with you about our services
- Improving our services and website functionality
- Complying with legal obligations
- Sending marketing communications (with your consent)
4. Legal Basis for Processing (GDPR)
Under GDPR, we process your personal data based on:
- Consent: When you give us clear consent to process your data
- Contract: When processing is necessary for our service contract with you
- Legitimate Interest: When we have a legitimate business reason
- Legal Obligation: When required by law
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in these circumstances:
- With your explicit consent
- With service providers who assist in our operations (under strict confidentiality)
- When required by law or legal process
- To protect our rights, property, or safety
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Typically, we retain client data for 7 years after the completion of services for business and legal purposes.
8. Your Rights Under GDPR
If you are in the EU, you have the following rights:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Restriction: Request limitation of processing
- Portability: Request transfer of your data
- Objection: Object to processing of your data
- Withdraw Consent: Withdraw consent at any time
9. Cookies and Tracking
Our website uses cookies to enhance your experience. We use:
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: To understand website usage (with consent)
- Marketing Cookies: For personalized content (with consent)
You can manage cookie preferences through our cookie banner or browser settings.
10. International Data Transfers
If we transfer your data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.
11. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children under 16.
12. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
13. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or website notice. Continued use of our services after changes constitutes acceptance.
14. Contact Information
For questions about this privacy policy or to exercise your rights, contact us at:
Email: [email protected]
Phone: +1 (555) 123-4567
Data Protection Officer: [email protected]
15. Supervisory Authority
If you are in the EU and have concerns about our data processing, you have the right to lodge a complaint with your local data protection supervisory authority.